Terms of Use

I. Website and Information Use

1. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, technical information, specifications and other website content are accurate and up to date. However, product specifications, availability, configurations, packaging, dimensions and other information may be updated due to product improvements, manufacturing changes or technical requirements. The latest quotation, technical specification, datasheet or written confirmation from BOCHEN shall prevail for specific orders and customized products.

2. Product Information

Information published on our website is provided primarily for product introduction and general reference. Customers should confirm the applicable technical specifications, operating conditions and product requirements with BOCHEN before placing an order or using a product in a specific application.

II. Product Inquiries and Orders

1. Inquiries

Customers may contact BOCHEN through our website, email, WhatsApp or other available communication channels for:

• Product inquiries
• Technical specifications
• Quotations
• Samples
• OEM/ODM requirements
• Customized resistance, power, dimensions or mounting requirements
• Other business cooperation

2. Quotations and Orders

Website information or an inquiry does not constitute a binding sales contract. Specific prices, quantities, specifications, delivery schedules, payment terms and other commercial conditions shall be confirmed through an official quotation, purchase order, sales contract or other written agreement.

3. Customized Products

For customized products, customers are responsible for providing accurate technical specifications, drawings, samples and other necessary information. Once customization requirements have been confirmed and production has started, changes or cancellations may be subject to additional costs or other applicable conditions.

III. Technical and Application Responsibility

BOCHEN provides product information and technical support based on the information supplied by customers. Customers are responsible for evaluating whether a product is suitable for their specific equipment, operating environment and application. Unless otherwise agreed in writing, BOCHEN does not guarantee that a product is suitable for a particular application solely based on general product information published on the website.

IV. Intellectual Property

1. BOCHEN Content

All intellectual property rights in website content, including but not limited to:

• Product images
• Product descriptions
• Technical documents
• Graphics
• Logos and trademarks
• Website design
• Marketing materials
• Text and other original content

belong to BOCHEN or its respective rights holders.

2. Restrictions

Without prior written authorization, users may not reproduce, modify, distribute, publicly display, commercially exploit or create derivative works from BOCHEN's website content or materials.

3. Customer-Provided Materials

Customers retain ownership of their proprietary drawings, samples, specifications and other materials they provide to BOCHEN, subject to any separate agreement between the parties. Such materials may be used by BOCHEN only as reasonably necessary to evaluate, manufacture, quote or provide the requested products and services.

V. Website Availability and Security

We make reasonable efforts to maintain the availability and security of our website. However, temporary interruptions may occur due to maintenance, system upgrades, network problems, force majeure events or other circumstances beyond our reasonable control. Users must not attempt to interfere with website operation, gain unauthorized access, introduce malicious software, or conduct activities that may damage the website or its users.

VI. Third-Party Links and Services

Our website may contain links to third-party websites or services. Such links are provided for convenience and do not necessarily constitute an endorsement by BOCHEN. BOCHEN is not responsible for the content, privacy practices, availability or security of third-party websites. Users should review the applicable terms and privacy policies of third-party services before using them.

VII. Limitation of Liability

To the extent permitted by applicable law, BOCHEN shall not be responsible for losses arising from:

• Temporary website interruptions
• Network failures
• Force majeure events
• Unauthorized access caused by circumstances beyond our reasonable control
• Improper use of products
• Use of products outside their specified technical conditions
• Reliance solely on general website information without obtaining applicable technical confirmation

Nothing in these Terms limits any liability that cannot legally be excluded or limited under applicable law.

VIII. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our services, business practices or applicable laws and regulations. Updated Terms will be published on our website. Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

IX. Governing Law and Dispute Resolution

These Terms shall be governed by the applicable laws agreed upon in the relevant commercial contract between BOCHEN and the customer. For specific transactions, the applicable governing law, jurisdiction and dispute resolution mechanism shall be determined by the relevant quotation, sales contract, purchase agreement or other written commercial agreement.

X. Contact Us

For questions regarding these Terms of Use, please contact: